Introduction
At Resume Wrangler, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume and cover letter customization service. We are committed to protecting your personal and professional information with the highest standards of data security.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. This information is necessary to provide you with access to our services and to communicate with you about your account.
Professional Information
To generate customized resumes and cover letters, we collect professional information you provide, including work experience, education, skills, achievements, and other career-related details. This information is stored securely in our PostgreSQL database with encryption.
Job Posting Data
When you use our AI-powered customization features, we may process job descriptions and posting information you provide to tailor your application materials. This data is used solely for generating your personalized documents.
Automatically Collected Information
We automatically collect certain information about your device and usage, including IP address, browser type, operating system, access times, pages viewed, and usage patterns to improve our service and ensure security.
How We Use Your Information
- Generate AI-powered, customized resumes and cover letters tailored to job descriptions
- Process your documents through our in-house ATS scanner and grammar checking tools
- Provide, maintain, and improve our resume customization algorithms
- Process subscription payments for Pro membership features
- Send you service updates, technical notices, and support messages
- Monitor and analyze usage patterns to improve our matching algorithms
- Detect, prevent, and address security threats and technical issues
Information Sharing and Disclosure
We do NOT sell, trade, or rent your personal or professional information to third parties.
Your career information, resumes, and cover letters remain confidential and are only accessible by you. We may share limited information only in these specific circumstances:
- With secure hosting providers (Vercel) and database services (PostgreSQL) that help us operate our platform
- When legally required by law enforcement or regulatory authorities
- To protect our rights, property, or safety, or that of our users
- With your explicit consent for specific purposes
Data Security
We implement advanced security protocols to protect your confidential career information:
- Encrypted data storage in our PostgreSQL database
- Secure login mechanisms with password hashing
- HTTPS encryption for all data transmission
- Regular security audits and updates
- Access controls and authentication measures
While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We continuously work to maintain the highest level of data protection.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. These help us improve our service and provide you with a better experience. You can control cookie settings through your browser, though some features may require cookies to function properly.
Data Retention
We retain your account information and professional data for as long as your account is active or as needed to provide our services. You can request deletion of your account and all associated data at any time through your account settings or by contacting us. Upon deletion, your data will be permanently removed from our systems within 30 days, except where retention is required by law.
Your Privacy Rights
You have full control over your personal and professional information:
- Access: View and download all your stored information at any time
- Update: Correct or modify your personal and professional information
- Delete: Request complete deletion of your account and all associated data
- Export: Download your resumes and data in portable formats
- Opt-out: Unsubscribe from promotional communications at any time
Open Source Commitment
Resume Wrangler is an open-source project. Our code is publicly available on GitHub, allowing transparency in how we handle your data. You can review our security practices and data handling procedures at github.com/joshl26/resume-wrangler
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@resumewrangler.com